Providing potential customers with the ability to self-book using an app has many benefits. For instance, it allows clients to schedule a removal on short notice, which will increase any companies net of potential clients by a considerable margin. In addition to this, self-booking also allows a customer to book a removal way ahead of time. It also allows customers to cancel or modify their removal service using the app.
Cost estimation is vital for many clients, especially so for movers in Mississauga or Toronto, for instance, where moving house is already a very expensive endeavor. Consequently, any modern removal company should really consider using AI to provide quotes for potential customers. This technology allows movers to enter the different types of goods they are planning on moving along with the pickup and drop off location, enabling them to receive a price estimation.
Goods Tracking Service
Nowadays a goods tracking service is vital for some clients, especially if they are moving delicate or expensive goods. Consequently, being able to offer service updates in real-time via a goods tracking app can vastly increase the amount of potential clients for any removal company.
Chatbots for 24 Hour Customer Support
Given the stress that comes with moving, having customer support can be very important to many people. However, this can be expensive and challenging to provide for some clients, especially international movers. Consequently, using a chatbot to provide 24 hour customer support can be very beneficial as it is both cheap and free to use 24/7.
While this is obviously quite an expensive tech “tool”, companies that can afford to use electric vehicles for removal services can massively increase their number of potential clients. In a world in which consumers are increasingly concerned about carbon footprint, being able to provide a removal service with an electric vehicle will be very appealing to many different people.